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1.5

Ever since the jewel osco in Wauconda IL remodeled and updated everything...

(w/ the exception of the new shopping carts), ever aspect of the store got worse. They stopped carrying 1/2 the items, and the checkout system seems to change twice a month causing problems that they have no problem blaming solely on you. For example just today the lady asks if I got a mymix #.. never had one but then again they never asked for that so i say no. She pressed a button, i put my card in, ask for cash back hit enter, then i watch the amount I entered turn back to $00.0 immediately after she hits a button w/o lookin at the screen. I explain i asked for cash back. She stares at here screen. I say I entered an amount. She shrugs (while still staring at the screen). So i say now what? Silence...

Do i have to spend more money?

Yep!

Oh now she talks. So i buy gum while listening to her say it wasn’t me. But the second time she doesn’t ask for a mymix and there is a difference in the message on the card reader. But i just put my card in (ignoring the question about some # or another), it asks if I want cash i put in the same thing and like magic it works. And the cashier says I told ya it wasn’t me.

Unbelievable.

So I explained the difference this time around and how i watched the amount change and I don’t appreciate her making a bigger deal about it than she already had and she looked at her bagger and starts to laugh..i walk out.

This was between 830-9am, tuesday july 24, 2018 @ the 1st checkout line

(Cashier: older woman w/gray hair) she chatted up a customer about just getting a “boot” off for a leg injury.

Location: 547 W Liberty St, Wauconda, IL 60084, USA

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