Jewel Osco - Lying Jewel Store Oak Lawn
There management starting at the top tries to cover up there chip Bank Card Roll out when it is only capable of a Customer entering 6 fdigit password codes at the Maximum. I chose 7 digits with my Wells Fargo Bank because I want more security from Hackers.
Tried to use my debit card on their new chip reader 4/14/16 Oak Lawn, IL. Card did not work, was told my password code must be 4 digits!
Not buying it! My Bank Card is 7 digits password, don't tell me to change because your Computer People screwed up the roll out! Only accepts 6 digits. I was told it was poor training and would be fixed by Amanda.
I was told by Jerry Otis Regional People, Amanda, should be a credit transaction and it will work, system upgrade is due 4/22 to accept more password digits. 4/15/16 same problem again. Called Mr.
Withers, the President of Jewel who does not care. My card worked fine at Walgreens!
Reason of review: Poor customer service.
Jewel Osco Cons: Lies by the managers, Liars and theives.
Location: Burbank, Illinois
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Still unresolved.Debit cards with over 6 digits must be entered as a credit and you can not get any cash back.
Debit Card with over 6 digit password still does not work for cash back.