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Hello, I am writing regarding a shocking matter I witnessed today 4/7/17 around 5:10PM at the Jewel-Osco on Arlington Heights Rd, Arlington Heights, IL (intersection Golf and Arlington Heights Rd). I was in line in front of the Customer Service desk for an employee to help me out.

As I waited, one employee, returning from her lunch, asked the supervisor, who was behind the customer service desk something. The tall, female supervisor/manager rudely responded:" Go on register 2". So the employee did as told- she headed toward register 2. As my eyes followed the employee, I noticed that there was another employee on that register.

So, the girl returned to the customer service desk about to inform the manager that register 2 is open, the manager rudely cuts her off by saying: "I told you to go on register 2". The employee, once again, tries to speak and let her manager know, but once again the manager did not give her that chance. Interrupting her, again, the manager says, in a louder voice: " Do you not understand, go to register 2. Do you understand?"...right then and there I was shocked!

She was so rude to the employee and she was rude in front of me, two more customers, and another employee behind the customer service desk. It is extremely unacceptable for a manager to speak like this to her employees. It is Unacceptable! I hope someone looks into this matter seriously because treating your employees with disrespect is not a minor issue.

If nobody takes looks into this hideous matter, then please share this story with the store manager of the Jewel-Osco on Arlington Heights road, Arlington Heights IL, so he is aware of it. It looks bad on the manager, on the store manager who promoted her as a supervisor/manager and it looks bad on the overall store.

I will continue to share this hideous and rude instance, everywhere I possibly can, because nobody should be treated rudely. Regards, An extremely disgusted customer!

Reason of review: poor managerial skills.

Preferred solution: Please look into this matter..

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