I went to the deli and waited for the woman to get done with the chicken she was cooking I did not take a number because every other time I've been there they have never ask for a number it's only by the deli so I waited patiently while she took her time and ignoring...Read more
On Super Bowl Sunday, 02/04/2018, at approximately 6:22 pm. The worst customer service was delivered to me by an employee name, Amy. She (Amy)became agitated with me when I was being selective in choosing the most desirable looking pieces of cooked chicken. Selective I...Read more
Jewel Osco - Expired products
This jewel is awful. Food is outdated the shelves are empty and the freezers are horrendous. I know it’s the fault of the head manager as they oversee everything. The put things on sale and it’s passed the expiration date. What a shame!
Yes the matter has been resolved: however, it was left to type bakery manager to resolve the issue and she reimbursed me with a $25 gift card which was very nice of her. I am disappointed the store manager saw the matter below them to handle the situation. The bakery...Read more
I was told by your St. Charles, IL store you will no longer be carrying Setton Farms pistachios. Wondering if there is any way they will be carried again. Since I have to enter 100 words, I will just keep typing. Let me know if this product will return. My email is...Read more
Jewel Osco - Employee with broken underwear and pants falling
While shopping at 1210 N.Milwaukee Ave. ,Chicago I approached an employee to have him call someone to the meat cutting section. The employee did so, and as he turned around to walk away, I could not help but notice his BROKEN, HOLEY underwear because his pants were hanging down off his butt cheeks. How gross! ESPECIALLYwhen I am buying food! So unprofessional!
Jewel Osco - Rude cashier
At canal street jewel osco Horrible and so damn suck cashier I never even meet ! I talking to her with English and she thought I don’t understand English, and told the other Chinese cashier to translate! WTF!! she discriminated against Chinese! Her name is Rosa m.
Jewel Osco - Website wouldn’t complete transaction
Spent over an hour on line and 30 min on hold as the website kept telling me to accept terms (I did!!!). Finally got hold of a live person who told us to use another web browser (was using safari). Tried doing that and still didn’t work. VERY disappointed and a huge waste of time
Jewel Osco - Produce
I purchased some Kale greens at the location on Madison in Oak Park. I've shopped at this Jewels before awhile back and seemingly it hasn't changed. So I get home and looked through my greens and what a disappointment. It sucks because most times their associates display pretty decent customer service. Makes me wonder as to what customer service really means to them.
Jewel Osco - Horrible
The store @7201 West 24th was dirty, there was stock stacked in each isle. There was only 1 handicap scooter and it was Out of Order!!!!!! The employees was standing around talking when they could have restocking the shevles. The store was filthy and unorganized. Please train the staff. In 40 years I have never seen a store in that condition. It was a horrible nightmare.
North Riverside, Illinois
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