December 19, 2017. I am very disappointed at the customer service I received and they have not contacted, only by email with a generic response. They tell me they will reprimand those who were so rude. My question to them is how can you tell me you will reprimand...Read more
For years I shopped at this store with no issues. Since a sjw black manager took over the deli department because of affirmative action, the service has gone down hill big time. Slow tickets, bad service, and if you want extra chicken.... good luck. It's like they want...Read more
Merrionette Park, Illinois
This is the worst produce department of all the Jewel stores I have frequented. What goes on here? There seems to be no pride in having nice, fresh produce. Everything is always wilted and soft...even in the organic department Today I stopped in as it is close to my...Read more
I didn't like
- Bad produce
Jewel Osco - Employee with broken underwear and pants falling
While shopping at 1210 N.Milwaukee Ave. ,Chicago I approached an employee to have him call someone to the meat cutting section. The employee did so, and as he turned around to walk away, I could not help but notice his BROKEN, HOLEY underwear because his pants were hanging down off his butt cheeks. How gross! ESPECIALLYwhen I am buying food! So unprofessional!
Jewel Osco - Rude cashier
At canal street jewel osco Horrible and so damn suck cashier I never even meet ! I talking to her with English and she thought I don’t understand English, and told the other Chinese cashier to translate! WTF!! she discriminated against Chinese! Her name is Rosa m.
Jewel Osco - Website wouldn’t complete transaction
Spent over an hour on line and 30 min on hold as the website kept telling me to accept terms (I did!!!). Finally got hold of a live person who told us to use another web browser (was using safari). Tried doing that and still didn’t work. VERY disappointed and a huge waste of time
Jewel Osco - Produce
I purchased some Kale greens at the location on Madison in Oak Park. I've shopped at this Jewels before awhile back and seemingly it hasn't changed. So I get home and looked through my greens and what a disappointment. It sucks because most times their associates display pretty decent customer service. Makes me wonder as to what customer service really means to them.
This was just yesterday.. i went to go exchange my wic coupons for food. Took my cousin with first of all she raised her voice at my little cousin for touching MY coupon on the register I understand He shouldn’t put his hands there but she didnt have to raise her...Read more
This compliment is a long time coming - I just wanted to tell you what an incredible associate you have in Eric, who works in the Farmstand section of the Jewel at 375 Randall Road, South Elgin. we came in once to try and get oranges for a recipe. Because of some...Read more
- Customer service
On 12/19/17 I went to pick up a half sheet cake at the store located at 1177 S. Main, Lombard, Illinois. When I went to pick up the cake I realized I forgot to take a cart. I told the woman at the bakery and she ignored me. She came out with the cake did not ask me if...Read more
I visited the Jewel at 11730 S Marshfield on 23 December 2017. When I walked in the store I was greeted with one employee yelling at another employee saying "YOU should have stayed yo ads outside!" Then I went to the seafood counter to buy crab legs. The employee...Read more
Just like to say Your front end manger at the jewel osco store on main street in Wheaton has the personal of a jack *** she treats the front end people like they are dirt under her feet her name is either karen or kathy she been with your company i hear for over 45...Read more
I went to shopping Jewel store #3185 at 22:09:04 on 12/17/17. As usual, there is a bargain shopping cart at front of bakery DEPT with marked down price at night: bagel of 4, $1.49/bag, bread $1.00/bag. There are 5 bags of bread with "12/19" (exp. date) at top line and...Read more
- Convenience of the store to where i live
I didn't like
- Rude employees
- Mixed sale and reg price of apple
I phoned in a refill for a perception on Nov 29 at 8:30 pm. The script had no refills left and the automated message indicated they would have to have my doctor authorize. As my doctor had moved, the request was faxed to the wrong number. His previous office faxed Osco...Read more
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