Jewel Osco - Review in Food Stores category from Mount Prospect, Illinois
Unreal customer service at the Mount Prospect location of of Euclid Road. I go in with my younger sibling and we are getting groceries at a late night since I got off work late.
This occurred at 11 PM. Then you hear the employees talking smack about people coming in and making racial remarks and started to follow us throughout the store. One employee named Aleka or something of that sort proceeded to tell another employee to keep an eye on us because we could steal. Horrified I took our cart to go pay.
That woman whom wasn't even in uniform she was in a CUBS Jersey harrassed us out of the store. I told her to stop following us and to leave us alone. Then she laughed and said were sorry *** spicks.
Astounded that these kinds of people work in customer service field and have that sort of an attitude and racially profile my younger sibling and I. Never again will I shop here
Reason of review: Poor customer service.
Location: Mount Prospect, Illinois
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Comments
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Sorry, don't believe it. I have been at that same Jewel even later than that and I love it, because it's quiet and not that busy.
No way in *** would employees follow you and say things like that. Sorry, you're not right in the head and trying to say something that is not true.
I'm not saying I like Jewel because I don't always like the cashiers and how rude they can be but people are not going to shop in the store and all of a sudden employees are going to follow you and snicker at you. You've been brainwashed to much!